Support

If you need help with BetaCrux, contact us and we will assist with account access, technical issues, and bug reports.

Contact Support

  • Support email: admin@sunpatch.co.uk
  • Typical response time: within 3 working days.
  • Supported platforms: iOS and Android.

What to Include in Your Message

  • Account email address used in BetaCrux.
  • Device model and OS version.
  • App version number.
  • Clear steps to reproduce the issue.
  • Screenshot or screen recording, if available.

In-App Bug Reports

You can also report issues in-app from Profile > Report Bug.

Account and Data Help